Knowledge Centre / FAQs
Common questions about Auto eDocs and Digital Deal Files
These answers cover the most common operational questions. Book a demonstration if you would like to discuss a particular dealership structure, process or integration.
01
Is Auto eDocs only cloud storage?
No. Secure document storage is one capability, but Auto eDocs is built around structured Deal Files, required document types, tasks, workflows, reporting and integrations for automotive dealerships.
02
Can it support multiple dealerships?
Yes. Auto eDocs supports dealer group structures and users who work across relevant sites. Configuration and reporting can be planned around both local and group needs.
03
Does Auto eDocs guarantee FCA compliance?
No software can guarantee compliance. Auto eDocs supports record keeping, process consistency and oversight. Your firm remains responsible for its permissions, policies, customer outcomes and regulatory obligations.
04
How can documents be uploaded?
Users can select files, drag and drop, copy and paste, capture documents from a mobile device and use supported API connections. Common office documents and emails can be converted to PDF.
05
Can Auto eDocs connect to other systems?
Auto eDocs offers an API, webhooks and workflow integration capabilities. A specific connection depends on the other provider, required data flow and an agreed implementation.
06
How do I see it with our process?
Request a tailored demonstration. We can focus on your Deal File structure, dealership group, compliance process or integration priorities.
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Put better Deal File practice into action
Explore the relevant Auto eDocs capabilities or book a demonstration focused on your dealership process.
