Solutions / Ensuring Compliance
Make dealership compliance easier to evidence
Good compliance depends on clear policies, trained people and evidence that processes were followed. Auto eDocs supports that work by organising the deal record, highlighting required documents and making oversight more practical.
01
Evidence the customer journey
The FCA expects firms in scope of the Consumer Duty to assess, understand and evidence customer outcomes. A structured Deal File can help retain the documents and actions that show what happened during an individual sale, while reporting can support wider monitoring and review.
Read the FCA's Consumer Duty information02
Turn policy into a repeatable process
Configure document requirements, create tasks and use workflows to prompt the right activity at the right point. Managers gain a clearer view of incomplete files and overdue actions, helping them intervene before the end-of-month audit or a customer complaint.
03
Support data protection controls
Deal Files can contain personal data, so retention and access need active management. Auto eDocs includes permissions and configurable handling for sensitive document types. Your dealership determines the appropriate lawful basis, retention policy and access model for its circumstances.
04
Compliance support, not a legal guarantee
No software can make a dealership compliant by itself. Auto eDocs provides tools for consistency, record keeping and oversight; each business remains responsible for its FCA permissions, Consumer Duty obligations, data protection duties, policies and professional advice.
Next step
See how Auto eDocs fits your dealership
Book a tailored demonstration or create an account to start building clearer, more manageable Deal Files.
